Q&A

Product related

Product related


Please click here to view the quick guide of Hizero and Laurastar. For further enquiries, please click here to contact us.





Others

Bulk purchase?


If you are interested in purchasing large quantities, please call 2126 7350 for details or click here to contact us.




Apart from online ordering, are the products available in physical stores?


You can visit each branch to order products, please click here for the branch address and details.





Online shopping process

Is there an order cut-off time?


The company's order cut-off time is Monday to Friday 17:00, Saturday 13:00, Sunday and public holidays closed.




Online shopping process?


1. Add your favorite product to the shopping cart

2. Go to the shopping cart to checkout and enter the information as instructed

3. Check the confirmation email and order number

4. Arrive at the store and pick up the goods within 14 days with the confirmation email and order number

5. The transaction is completed, welcome to the website to feedback and share your experience with us





Logistics

Urgent service?


We provide express service, please call 2126 7350 for details.





Payment

Can I pay when the goods are received?


You need to pay the full fee when confirming the order, and the order is officially accepted.




Is there a minimum consumption?


We do not set a minimum consumption.




Payment method?


We accept the following payment methods:

- UnionPay

- PayPal

- VISA

- Master Card

- American Express

- Discover

- JCB

- Diners